AI · Dynamics 365 · Engineering · People

Ideas, engineered into
working systems.

We build applied AI, implement Microsoft Dynamics 365, develop custom software, and embed certified specialists into your team — backed by a global delivery network.

01

Applied AI

Chatbots, agents, document intelligence, and machine learning grounded in your own operational data.

02

Dynamics 365 & ERP

Business Central, CRM, Field Service, and Power BI implemented end to end by a certified team.

03

Software engineering

Custom platforms, web and mobile applications, and systems integration built to fit your business.

04

People

Certified consultants and developers embedded directly into your team when you need capacity.

20+years Microsoft expertise
200+global clients
5delivery locations
96%client satisfaction
Services

What we build

Select a category to see what sits underneath it.

AI chatbots & agents

Intelligent assistants that automate customer and internal interactions across web, mobile, and Teams.

Azure OpenAI · Copilot Studio · Bot Framework

Custom AI solutions

Tailor-made AI built around a specific business problem rather than a generic platform.

LLM & RAG · Multi-agent · Fine-tuning

Machine learning

Predictive models for forecasting, classification, scoring, and intelligent recommendations.

Azure ML · Forecasting · Recommendation engines

Document intelligence

Extraction, OCR, and retrieval for contracts, invoices, and forms at volume, in multiple languages.

Document Intelligence · AI Builder · OCR

AI integration

AI capability added into your existing CRM, ERP, website, or apps without disrupting workflow.

CRM & ERP embedding · APIs · Legacy bridges

Dynamics 365 consultancy

Planning, implementing, and optimising Dynamics 365 to power digital transformation.

Roadmap · licensing · rollout planning

ERP & Business Central

Finance, supply chain, manufacturing, and warehouse operations implemented end to end.

Implementation · migration · extensions

CRM & Customer Service

Sales, Customer Service, and Marketing configured to how your team actually sells and supports.

Sales · Customer Service · marketing automation

Field Service

Work order creation, resource scheduling, asset management, and mobile workforce enablement.

Field Service · URS scheduling · asset management

Supply chain & operations

Demand planning, inventory, warehousing, and manufacturing operations on Dynamics 365.

Supply Chain · Finance & Operations

Custom software

Bespoke platforms and products built to fit needs no off-the-shelf system covers.

Product development · SaaS · portals

Web application development

Modern, responsive web applications built on current front-end and back-end frameworks.

React · Angular · Vue · Next.js · Node · Laravel

Mobile app development

Native and cross-platform mobile apps that engage users and scale with your business.

iOS · Android · Flutter · React Native · Kotlin

Systems integration

Connecting Dynamics, SharePoint, Outlook, telephony, and third-party platforms into one flow.

SharePoint · payment gateways · telephony · APIs

Power Apps & low-code

Model-driven and canvas apps built rapidly on Dataverse and the Power Platform.

Power Apps · Dataverse · Power Pages

Power BI reporting

Live dashboards and reporting built on your real operational ERP and CRM data.

Power BI · SSRS · data modelling

Analytics & insight

Turning raw operational data into decisions with KPI, performance, and trend analysis.

KPI dashboards · performance matrices

Data platform

Unified analytics and data engineering across your organisation's sources.

Fabric · Synapse · SQL · data migration

Workflow automation & RPA

End-to-end process automation across ERP, email, desktop, and legacy systems.

Power Automate · Desktop RPA · approvals

Business process automation

Approvals, requisitions, and document flows automated across the organisation.

Power Automate · SharePoint · Teams

Support & maintenance

Post-launch monitoring, optimisation, and enhancement so systems stay accurate and current.

Managed support · monitoring · optimisation

Scale your team without slowing delivery

Need people rather than a project? We place certified consultants and developers directly into your team — on contract, part-time, or full-time — working to your process, your tools, and your sprint cadence. Scale up for a rollout, then scale back down.

Dynamics 365 consultantsBusiness Central developersPower Platform developers AI & data engineersPower BI analystsSolution architects Web & mobile developersQA & support engineers
Our work

Systems running in production today

What we've built, the sectors we build it for, and the teams we build it with.

Manufacturing

Chatbot for the factory floor

Production, inventory, and quality data on request inside Teams — no dashboards, no manual look-ups.

3× faster query resolution
Finance

Invoice processing RPA agent

Extracts, validates, and matches supplier invoices against purchase orders, logging every exception.

95% faster, error-free
Legal

Contract intelligence agent

Reads contracts, summarises clauses, flags risk terms, and tracks renewal dates before they lapse.

Faster review, fewer missed renewals
Healthcare

Prescription digitisation

Reads handwritten prescriptions, validates drug names and dosage, and writes structured records into the EHR.

Near-zero transcription errors
News & media

News monitoring automation

Collects and analyses news across sources in real time, then delivers summarised sentiment reports.

Real-time market awareness
Procurement

Tender & quotation comparison

Extracts pricing from multiple supplier PDFs across languages and generates comparison reports.

Manual comparison eliminated
Bid management

RFP response & bidding engine

Analyses tender documents, models true cost, and recommends pricing by predicted win probability.

Days reduced to hours
Banking

Credit evaluation & risk scoring

Digitises financial documents, extracts risk indicators, and produces transparent recommendations.

Faster, more consistent decisions
HR & finance

Payroll validation & posting

Validates attendance, overtime, and deductions end to end, then posts approved payroll into the ERP.

Zero manual intervention
Education

Student management integration

Customised CRM integrated with a learning platform to streamline student lifecycle and administration.

Streamlined student management
Property

Cloud contract management SaaS

A cloud platform for contract and rental management, built as a product on top of Business Central.

Launched as a commercial SaaS
Payments

Partner CRM & commission engine

Tailored CRM to manage partner relationships and automate commission workflows.

Automated commission processing

Education

LMS and CRM integration, student lifecycle, enrolment automation.

Healthcare

Records digitisation, EHR integration, clinical workflow.

Finance & FinTech

Credit assessment, reconciliation, compliance, payments.

Manufacturing

Production planning, quality control, supply chain.

Logistics

Fleet and freight management, forecasting, distribution.

Real estate

Tenancy, billing, maintenance scheduling, reporting.

Telecommunications

Sales process, customer service, account management.

Technology

Product engineering, SaaS platforms, project lifecycle.

eCommerce & retail

Order management, inventory sync, customer engagement.

Government

Case management, compliance reporting, citizen services.

Insurance

Claims processing, case management, underwriting support.

Professional & legal

Contract review, matter management, billing automation.

Field service

Work orders, scheduling, asset and mobile workforce.

Travel & hospitality

Booking operations, property management, guest services.

Energy & resources

Project operations, asset tracking, compliance reporting.

Media

Subscriber management, finance and approval workflows.

Education

Melbourne Business School

CRM and learning platform integration.

Manufacturing

Fencepac

Procure-to-pay, jobs, CRM integration.

Field service

NQC Cranes

Work order automation, scheduling.

Financial

Kama Capital

ERP support and enhancement.

Payments

Payment Save

Partner CRM, SharePoint, telephony.

Distribution

Netuno

ERP and Office 365 traceability.

Research

PetroStrat

Project operations, Microsoft 365.

Insurance

Frasco Investigation

Investigation case management.

Healthcare

Health Hero

HL7/FHIR integration on Dynamics.

Manufacturing

Niklaus LNI

AI document processing, finance.

Manufacturing

Industriplast

Supply chain extensions.

Telecoms

Link Communications

CRM for sales process.

Property

Piramids

Cloud contract management platform.

Media

Akash DTH

Finance, SCM, approval workflows.

Textiles

Cyclo

CRM for merchandising management.

Manufacturing

Perfect Care

Finance, SCM, VAT and tax management.

Why us

Built around Australian business

Local compliance, considered

Payroll and reporting workflows designed with ATO Single Touch Payroll in mind.

Your business hours

Delivery aligned to AEST/AEDT, with offshore capacity extending the working day.

Microsoft-certified partner

Certified across Azure, Dynamics 365, Business Central, and Power Platform.

Direct access

You talk to the people building your system, not a ticket queue.

Global network

Australian delivery, global engineering

Australian client engagement, a dedicated engineering hub, and regional partners extending capacity across five locations and four time zones.

BD

Dhaka, Bangladesh

Main engineering hub

Our primary delivery centre — Microsoft-certified consultants, developers, and QA engineers at scale.

AU

Sydney, Australia

Client engagement

Surry Hills, NSW. Local accountability, consulting, and account management.

IN

Kolkata, India

Development centre

Additional engineering capacity across development and support.

US

California, USA

Regional partner

Cloud strategy and Dynamics consulting for the North American market.

CH

Geneva, Switzerland

Regional partner

European delivery, AI and document automation projects.

AE

Dubai, UAE

Regional partner

ERP implementation and support across the Middle East.

Azure OpenAICopilot StudioDynamics 365Business Central Power PlatformPower BIAzure MLFabric & Synapse ReactAngularNode.jsFlutterKotlinPostgreSQL
Contact

Tell us what you're working with

hello@techspertsolutions.com.au

Australia-focused, with global delivery capability. Project work, ongoing support, or augmented resources for your team.

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